Frequently Asked Questions

NiceBreakout is a trading education and tools platform that provides high-quality trading indicators, calculators, and educational resources for traders. We specialize in technical analysis tools designed primarily for the Thinkorswim platform, helping traders make more informed decisions in the markets.

NiceBreakout is designed for traders of all experience levels - from beginners learning the basics of technical analysis to experienced traders looking for advanced tools and indicators. Whether you trade stocks, options, futures, or forex, our tools can help enhance your trading strategy.

No! While some of our tools are designed for advanced traders, we also offer resources suitable for beginners. Each product includes detailed documentation and instructions to help you understand how to use it effectively, regardless of your experience level.

We offer a variety of trading tools including: custom indicators for Thinkorswim, trading calculators (position size, risk/reward, profit/loss), educational content and guides, and technical analysis tools. All our products are designed to help improve your trading strategy and decision-making process.

Our indicators are primarily designed for the Thinkorswim (TOS) platform by TD Ameritrade/Charles Schwab. We design our tools specifically for this platform to ensure maximum compatibility and functionality. If you use a different platform, please check individual product descriptions for compatibility information.

Some of our calculators and tools are available for free on our website. For premium indicators, we provide detailed descriptions, screenshots, and sometimes video demonstrations so you can understand exactly what you're getting before making a purchase. Due to the digital nature of our products, we cannot offer trial periods after purchase.

After completing your purchase, you'll receive an email with download links and installation instructions. For Thinkorswim indicators, you'll receive the indicator code and step-by-step instructions on how to import and install it on your platform. You'll have lifetime access to your purchased products.

We accept major credit cards (Visa, Mastercard, American Express), debit cards, and other payment methods through our secure payment processor. All transactions are encrypted and secure.

Yes, absolutely. We use industry-standard SSL encryption and work with reputable payment processors to ensure your payment information is completely secure. We do not store your credit card information on our servers.

Due to the digital nature of our products, all sales are final. Once you download or access a digital product, we cannot offer refunds. We encourage you to carefully review product descriptions and documentation before making a purchase. If you have any questions before buying, please contact us.

Yes! We occasionally offer promotional discounts and special deals. Join our Discord community or subscribe to our newsletter to stay informed about upcoming sales and exclusive offers. We also offer bundle discounts when purchasing multiple products together.

After purchasing an indicator, you'll receive detailed installation instructions via email. Generally, the process involves: 1) Opening Thinkorswim, 2) Going to the Studies menu, 3) Creating a new study, 4) Pasting the indicator code, 5) Saving and applying it to your chart. Full step-by-step instructions with screenshots are provided with every indicator purchase.

First, ensure you've followed the installation instructions exactly as provided. Common issues include: incorrect code pasting, platform version compatibility, or chart settings. Check that you're using a compatible version of Thinkorswim and that all required inputs are set correctly. If problems persist, contact our support team with details about the issue and screenshots if possible.

Yes! We offer customer support via email and through our Discord community. For technical issues, installation help, or general questions, please contact us through our contact page or join our Discord server where our community and team can assist you.

We aim to respond to all support inquiries within 24-48 hours on business days. For urgent issues, joining our Discord community often provides faster responses from both our team and experienced community members.

Yes! When you purchase a product from NiceBreakout, you receive lifetime access including all future updates and improvements at no additional cost. We'll notify you via email when updates are available.

We monitor Thinkorswim platform updates and work to ensure our indicators remain compatible. If a platform update affects one of our indicators, we'll update the code and provide the new version to all customers who purchased that indicator, free of charge.

Yes! Once you purchase an indicator, you can install it on any device where you have Thinkorswim installed. Your purchase is tied to you as a user, not to a specific device, so you can use it on your desktop, laptop, or any other computer with Thinkorswim.

No. Our indicators are tools designed to help with technical analysis and decision-making, but they do not guarantee profits. Trading involves substantial risk, and past performance does not indicate future results. You are solely responsible for your trading decisions and outcomes.

No. We do not provide financial advice, trading signals, or specific buy/sell recommendations. Our products are educational tools designed to help you conduct your own analysis. You should always do your own research and consult with a qualified financial advisor before making trading decisions.

Trading in financial markets carries substantial risk of loss and is not suitable for all investors. You could lose some or all of your investment. Factors including leverage, market volatility, and emotional decision-making can all contribute to losses. Never trade with money you cannot afford to lose. Please read our full Disclaimer for more information.

Account requirements may vary depending on the product. For some purchases, you can checkout as a guest. However, creating an account allows you to easily access your purchase history, download products again if needed, and receive updates about new features and products.

You can join our Discord community by clicking the 'Join Discord' link in our website footer or navigation menu. Our Discord server is a great place to connect with other traders, ask questions, share insights, and get support from both our team and experienced community members.

No. Our products are licensed for individual use only. Sharing, distributing, or reselling our indicators violates our Terms of Service and intellectual property rights. Each user must purchase their own license. If you're interested in team or institutional licensing, please contact us directly.

You can reach us through our Contact page, via email at support@marketproedge.com, or by joining our Discord community. We're happy to answer any questions you have about our products, services, or trading in general.

We occasionally take on custom indicator projects depending on complexity and our current workload. If you're interested in a custom indicator, please contact us with details about what you're looking for, and we'll let you know if we can help and provide a quote.

We love hearing from our community! You can share suggestions through our Contact page or in our Discord community. We're always looking for ways to improve our products and create new tools that traders actually need and want to use.